- August 7, 2026Someone gets in touch about a late order. You open them in Tracksies HQ and, with Helpie active, their whole…
- August 7, 2026A regular goes quiet. Sixty days later HQ moves them into a "Cooling Off" tag, and before you have even…
- August 7, 2026Open a customer in Tracksies HQ and you see their orders, their tags, their history. Add Trustie and something new…
- August 7, 2026Jot a note on a Helpie ticket, "promised free shipping on the next order", and it turns up on that…
- August 7, 2026Add Perkie to Tracksies HQ and a new side of the customer appears on their profile: how they have taken…
- August 7, 2026Tracksies HQ gives you the staff dashboards: packing, returns, customer lookups. Packsie decides who is allowed to open them, what…
- May 4, 2026Something's not right. You email your developer, or our support, or post in the forum, and the first reply is…
- May 2, 2026Picture a customer requesting a return with three items: a t-shirt they want to swap for a different size, a…
- May 2, 2026You're building your shop in Bricks. You want HQ's storefront features to feel like part of the page, not a…
- April 22, 2026A customer's status is the one-word answer to "how should my team treat this person?" The badge is bright, visible,…